Oracle Applications Computer Based Tutor (CBT)
Solution Summary
MGBSS is offering a Computer Based Tutor (CBT) solution to explain and train the customer users/implementers/service providers on Oracle Application Setups and Transactions. Solution uses proprietary tools and techniques to capture the application modules configuration and transactional flows as video screenshots along with voice explanations.
Solution Profile
Cause :- Usually, Oracle Application Implementation Consultants and Users are in need of effective training resources/references during their oracle application configuration, support and business use. Though implementation and user guides are of immense help in doing those activities, they are voluminous in nature to refer with. So, consultants and users are most often searching or missing on information like from where to get the required learnings exactly and how to connect them speedily with their real time application use. Also, they are bound to search for additional information from other sources in the way how they want or expect to complete their work.
Impact :- Due to longer time taken for locating information and delay in required learning, users may end up with fatigue and loss of interest in their task. As a result, They would normally expect some quick pointers and an interesting user friendly reference material for a specific setup or process or transactional flow involving collection of information from various sources.
Solution :- To handle this issue and to keep the users learning experience as interesting one, MGBSS offers a Computer Based Tutor (CBT) solution to explain and train the consultants/users on Oracle Application Setups and Transactions. Standard Application setup and business transactions flows are captured as visual+voice recordings with suitable pointers and explanations and delivered for the benefit of customer’s end users. Customer specific tailor-made CBT materials covering their customisations if any, can also be designed, developed and delivered.
Distinguishing Features
Oracle Application Computer Based Tutor (CBT) is organised module-wise, properly named and produced in neat audio-visual format that can open in standard multi-media player with user friendly features and pointers
Audio / Video information is exhaustive than those are normally provided in any other available standard documents.
Modules' setup and transactional navigations can be easily observed and understood by the users.
Serves as a Library and easy reference to consultants and users for doing application modules configuration, transactions and maintenance.
Can be used as a cross check reference during implementation, upgrade and support projects.
Can be deployed in customer intranet sites for easy, secured and remote access.
Can be given as a learning material to internal, system and statutory auditors who are new to Oracle Applications, to understand the functionalities and to do their system audit.
Serves as a easy guide to do repeated setups during rollout projects.
Can be used as an alternative test case document during transactions testing cycle.
Customer specific customisation flow CBTs can be made available as consulting solution depending on the requirement.
Users can selectively choose their required process flow CBT document, view and understand them quickly.
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