Oracle Applications Health Check
Solution Summary
MGBSS is offering an advantageous Health Check solution to review the Oracle Ebiz environment and report with recommendations. Solution uses proprietary tools and techniques coupled with expert architect reviews, to capture the system infrastructure, configuration, compatibility, performance, usage, reconciliation and maintenance related data/issues and report them in details to the management with recommendations to take corrective actions.
Solution Profile
Cause :- Nowadays, customer IT and functional heads/organisations are finding hard to justify the Usage, Performance and ROI of their planned and/or implemented IT systems. They are in radical need of true picture of their system with related supporting evidences from various perspectives for their decision making process at different point in time. Incompatible or shortage of hardware/software resources, inadequate skills and experience of consultants, incorrect approach adopted by implementers/process owners, improper planning and execution of projects and insufficient involvement from user community, are few among the reasons being fronted as cause for system failure or dip in its effectiveness. Also, different projects like system implementation, customisation, enhancement, upgrade and maintenance, have their own set of complexities in requirements and expectations that demand closer watch on respective stages and activities. Further, complex system environments pose threat to their normal functioning if not well monitored.
Impact :- Reasons such as, Absence of appropriate caution in time, Missing in action at crucial times, Incorrect approach adopted during critical activities, not following the right procedures/methods, gap in requirements/expectations, inefficient project management, User's lack of understanding or resistance and non-maintenance of adequate documentation, leads to system malfunctioning or failure or not upto the requirements and thereby ends up with unfulfilled investment objectives. To prevent the system from the stated threats or to initiate corrective actions at earliest possible time, Customer Managers and Decision Makers are normally opting for an effective System Health Check. Often, They expect the Review exercise to be part of their larger process to Understand the pain points, Identify the critical success factors and areas of improvement, Get Quick Wins & Learning Experience and to Set roadmap for preventive & corrective actions.
Solution :- To address the concerns and expectations of Customer Decision Makers, Managers and End Users, MGBSS offers Health Check solution to review their Oracle Ebiz environment and report with recommendations. During the review, Standard HRMS/Financials/PA/SCM/Mfg Application module configuration and transactions are reviewed by expert architect, relevant data are captured through automated scripts and manual investigation wherever required, user/manager interviews are conducted and quick solutions are provided then and there depending on the issue nature & feasibility. A Summary Review Findings presentation material is prepared and presented to the customer management at the completion of the system verification. Final deliverable is a very detailed Health Check Report with supporting review evidences which would be submitted to the management for their perusal and followup action.
Distinguishing Features
Fixed price for fixed scope.
Efficient & cost effective review service type options such as Functional Review or Technical Review or Both.
Options to choose between review execution models such as Remote or Onsite or Both.
Add on services such as Application Setup Reports and Documentation Management.
Leveraging Offshore/Onsite consulting using Blended Delivery Model and Phased Delivery approach.
Periodical or Multi-Stage such as Pre or Post Implementation / Upgrade, CRP, customization, etc. or One-Time review options.
Functionality & Solution enhancement suggestions.
Report on Applications tuning, performance & patch analysis.
Measurable System Audit Report.
Practicable Roadmap & Goals Setting.
Quick Win Solutions & Learning Experience to Users.
Medium & Long Term Solutions Suggestions.
Health Check or Review Findings Data / Snapshots.
Health Check Summary Presentation.
Validated Detailed Health Check Report Submission.
Separate Health Check Report for functional and technical reviews based on chosen option.
Functional Review would cover module-wise observations while Technical Review would cover database/custom objects findings and recommendations respectively.
Report Serves as a Library and easy reference to consultants and users for system related issues or past history.
Report Can be used as an Audit Trail during various stages of implementation, upgrade and support projects.
Report Can be submitted to internal, system and statutory auditors during their audit as reference material and audit evidence.
Report Can act as a pre-cursor to any other system related documents or procedures adopted by the end users.
Proposals for Review Recommendations Implementation if requested for and Commitment to deliver if opted for.
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